Check-in Procedures
We require that an information form is filled out for first time clients. We will make every effort to ensure your appointment time is respected. Please arrive 10 min prior to your appointment to ensure adequate time for you to change into the appropriate attire and for your Spa Therapist to provide your service(s).
Booking Policy
When booking an appointment of 3 hours or more we require a credit card or gift certificate number to hold the appointment.
Cancellation Policy
When cancelling an appointment, we require a 48 hour cancellation notice. For services requiring 3+ hours, a credit card is required upon booking to reserve your appointment. A fee will be applied if adequate cancellation notice is not provided.
Parking
Parking is available in our parking lot at the back of the business. (Off Macklin St)
Pricing
All prices are subject to change without notice according to the work involved
For more information, please contact us. Email: info@silvanas.ca. Phone: 905-522-7511
What you can expect in the salon when you arrive:
At Silvana’s we are fortunate for the layout of our salon, making it easier for us to implement social distancing. Wherever social distancing cannot be established, plexiglass or plastic barriers will be in place for your protection.
What we need from you to ensure everyone’s health & safety:
For more information, please contact us. Email: info@silvanas.ca. Phone: 905-522-7511 or cell 905-5121282