Check-in Procedures

We require that an information form is filled out for first time clients. This form will be sent with your appointment reminder. We will make every effort to ensure your appointment time is respected. Please arrive 5 min prior to your appointment to ensure adequate time for you to change into the appropriate attire if needed.

Booking Policy

When booking an appointment as a new guest, a credit card is required to reserve your time slot. Any appointments requiring 3 hours or more will also require a credit card to reserve.

Cancellation Policy

When cancelling an appointment, we require a 48 business hours cancellation notice. For services requiring 3+ hours, a credit card is required upon booking to reserve your appointment. A fee will be applied if adequate cancellation notice is not provided.

Parking

Parking is available in our parking lot at the back of the business. (Off Macklin St) As well is our main entrance (lower back door).

Pricing

All prices are subject to change without notice according to the work involved

Masks are no longer required, but are encouraged. If you would prefer your technician to mask, please don’t hesitate to ask. Thank you. 

For more information, please contact us. Email: contact@silvanas.ca. Phone/Text: 905-522-7511